Sales Policy of Tippysparknie
Effective Date: December 31, 2024
Welcome to Tippysparknie, where elegance meets craftsmanship in every step. Our premium high heel shoes are designed for those who appreciate the finest quality and unparalleled style. This Sales Policy outlines the terms and conditions under which we sell our products on our website, www.tippysparknie.com, and provides important information regarding ordering, payments, shipping, and returns.
By shopping on our website and purchasing our products, you agree to comply with the terms and conditions outlined below. Please read this policy carefully to ensure a smooth and enjoyable shopping experience.
1. General Terms and Conditions
1.1 Acceptance of Terms
By using our website and making purchases from Tippysparknie (hereafter referred to as “we”, “our”, or “the company”), you agree to abide by the terms of this Sales Policy. If you do not agree with any part of this policy, you should not place an order.
1.2 Eligibility
You must be at least 18 years old to place an order with Tippysparknie. By making a purchase, you represent and warrant that you are of legal age in your jurisdiction and capable of entering into a binding contract.
1.3 Product Availability
All products offered on our website are subject to availability. While we strive to keep our inventory up to date, certain items may become out of stock. In such cases, we will notify you and either offer a replacement or refund.
2. Ordering Process
2.1 Placing an Order
To place an order on Tippysparknie.com, you will need to add your desired items to the shopping cart and proceed to checkout. At checkout, you will be required to provide accurate billing, shipping, and payment information.
After placing an order, you will receive an order confirmation email with a summary of your order details, including the item(s) purchased, the total amount, and the shipping address. Please review your order carefully and contact us immediately if you notice any errors.
2.2 Order Processing Time
Orders are typically processed within 1-3 business days. Processing includes verifying payment, confirming stock availability, and preparing the items for shipment. Please note that orders are processed Monday through Friday and do not include weekends or holidays.
Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information, so you can follow your package’s progress.
2.3 Modifying or Canceling an Order
You can modify or cancel your order only before it is processed and shipped. Once the order is processed, it cannot be modified or canceled. If you need to make changes to your order, please contact us immediately at info@tippysparknie.com or call our customer service hotline at (304) 822-4221. We will do our best to accommodate your request, provided the order has not been shipped yet.
3. Pricing and Payments
3.1 Pricing
All prices on Tippysparknie.com are listed in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change without notice. The price displayed at the time of checkout will be the final price, including applicable taxes, fees, and shipping charges.
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Sales Tax: Sales tax will be applied to orders shipped within the state of West Virginia in accordance with local tax laws. For orders shipped to other U.S. states or international locations, taxes and duties may be assessed by your local authorities and will be the responsibility of the customer.
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Promotions and Discounts: We occasionally offer promotions or discount codes. These discounts apply only to items in stock at the time of purchase and cannot be combined with other offers unless otherwise stated. Discounts are only valid for the specified time period and cannot be applied after the promotion ends.
3.2 Payment Methods
We accept various payment methods for your convenience, including:
- Credit Cards: Visa, MasterCard, American Express, Discover.
- Debit Cards: Visa and MasterCard debit cards are also accepted.
- PayPal: PayPal payments are securely processed on our checkout page.
- Apple Pay: For a faster and more secure checkout experience.
Payment is processed securely through our payment gateway. We do not store your payment information, and all transactions are encrypted to ensure your privacy and security.
4. Shipping and Delivery
4.1 Shipping Methods
We offer several shipping options depending on your location and preferences:
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Domestic Shipping (within the U.S.):
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery within 1 business day (if ordered by 12 PM EST).
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International Shipping:
- Standard International Shipping: Delivery within 7-14 business days, depending on the destination country and customs processing.
- Expedited International Shipping: Delivery within 3-5 business days.
Shipping costs are calculated at checkout based on the shipping method, weight, and destination. You will be able to review and approve the total shipping charges before completing your purchase.
4.2 Processing and Handling
All orders are processed during business hours, Monday to Friday, and may take 1-3 business days to be dispatched. If there are any delays in processing your order due to high demand or unforeseen circumstances, we will notify you via email.
4.3 Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to check the status of your order on the carrier’s website.
5. Returns and Exchanges
5.1 Return Policy
We want you to love your Tippysparknie high heels. If you are not completely satisfied with your purchase, we offer a 30-day return policy. To be eligible for a return:
- The item must be unused, unworn, and in its original condition with all tags, packaging, and documentation.
- Returns must be initiated within 30 days from the date you received your order.
To start the return process, please contact us at info@tippysparknie.com or call (304) 822-4221 for a return authorization and detailed instructions.
5.2 Exchanges
If you would like to exchange your item for a different size or style, please initiate a return for the original item and place a new order for the exchange item.
5.3 Refunds
Refunds will be issued to the original payment method used for the purchase once the returned item is received and inspected. Please allow 7-10 business days for the refund to be processed and reflected in your account.
Note: Shipping costs are non-refundable, and customers are responsible for the return shipping fees, unless the return is due to an error on our part or a defective product.
6. Customer Service
Our customer service team is here to help you with any questions or concerns you may have regarding your order. Please feel free to contact us:
- Email: info@tippysparknie.com
- Phone: (304) 822-4221
- Address: 124 W Birch Ln, Romney, West Virginia, USA
For more information about our products and policies, please visit our website: www.tippysparknie.com.
7. Limitation of Liability
To the maximum extent permitted by law, Tippysparknie will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or products, including but not limited to product defects, shipping delays, or damages during transit.
Our total liability for any claims related to these Terms and Conditions shall be limited to the total amount paid by the customer for the specific product(s) involved in the claim.
8. Governing Law
These terms and conditions are governed by the laws of the State of West Virginia, United States, without regard to its conflict of law principles. Any disputes arising from these Terms and Conditions shall be resolved in the appropriate courts located in West Virginia.
Thank you for choosing Tippysparknie for your premium high heel shoes. We are committed to providing you with the highest quality products and exceptional customer service. We hope you enjoy your shopping experience with us!
For more information, please visit our website: www.tippysparknie.com
Tippysparknie – Elevate Your Style, Step into Luxury